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Leading People Well

Leading People Well

The everyday craft of working with people — feedback, recognition, coaching, and helping someone through a hard stretch.

Briefing Level Setting Core skill
Giving Feedback People Can Hear Team lead Small team Kind, specific feedback
Praising Work That's Done Well Team lead Small team Specific appreciation
Coaching Instead of Commanding Team lead Small team Drawing out answers
Understanding What Motivates Team lead Cross-team Reading individual drivers
Helping Someone Who Is Struggling Manager Small team Support without fixing
Growing Your People's Skills Manager Small team Stretch without breaking