Hard Conversations

The conversations most leads avoid: missed expectations, friction between teammates, difficult feedback, and repair after a misstep.

Briefing	Level	Setting	Core skill
A Conversation About Missed Expectations	Manager	Small team	Repairing a gap
Resolving Tension Between Teammates	Manager	Small team	Fair, neutral mediation
Giving Difficult Feedback Kindly	Manager	Small team	Honest and kind
Receiving Criticism as a Leader	Senior leader	Small team	Listening without defending
When a Decision Is Unpopular	Senior leader	Cross-team	Leading through pushback
Repairing After a Misstep	Manager	Small team	Rebuilding trust